Payment & Delivery Information


Free Delivery - When you spend over £30

We offer a free 48 hour tracked delivery service on all orders £30.00 and over, shipped to the UK mainland*. Our dispatch time for this service for in-stock items is 2 working days and delivery typically takes a further 48 hours. Orders with a value below £30.00 will be charged a flat fee of £1.99.

*This service is not available to some remote postcode areas; AB13 - AB14, AB30, PH8 - PH41, IV3 - IV40, IV52 - IV54, IV63, KA27 - KA28, PA21, KW1 - KW17, PA Islands & IV Islands, HS, ZE, IM. We will contact you if an additional delivery charge applies.


Click and collect with collectplus - £1.99

Have your order delivered to your local shop for just £1.99! Orders are normally ready for collection in 3 working days from day of dispatch. For Highlands and Islands, please allow up to 5 working days. Orders can be shipped to UK CollectPlus locations specified on the checkout page on where they will be held awaiting collection for a period of 10 days.

Orders placed are normally dispatched within 2 working days.

  • Tracked
  • SMS Delivery notification

When your order has been despatched, you will receive an email and/or SMS confirmation with a link to your tracking number included.

When your order is delivered to the specified CollectPlus location an email and/or SMS message will be sent informing you of its delivery. When collecting your order, please bring your confirmation email and a form of ID. Accepted forms of ID include: Driving license, passport, credit/debit card, utility bill or bank statement.

CollectPlus orders will then be held for a period of 10 days with SMS reminders during this period. After this period the package will be returned to us.

If you want someone else to collect your order on your behalf, then they must have the collection code (which will be sent to you via email and/or SMS) and they must bring a form of ID with your name on.

Priority 1st Class Delivery - £2.99

Upgrade your order for just £2.99. Orders are prioritised through our system and are typically delivered within 2 working days.

For Highlands and Islands, please allow up to 5 working days.


Next Working Day - £4.99

Tracked delivery with 1-hour delivery window. Order before 3pm for weekday dispatch. Weekday delivery only, excluding Bank Holidays. Orders placed after 3pm will be dispatched the next working day.

Next Working Day delivery is only available on items in stock in our warehouse and excludes pre-order items. Next Day refers to the next working day, Bank Holidays will add an extra working day to the estimated delivery lead times. UK next day excludes Saturday, Sunday and Bank Holiday deliveries.

We're sorry that this service is not available to Northern Island and some remote postcode areas; AB13 - AB14, AB30, PH8 - PH41, IV3 - IV40, IV52 - IV54, IV63, KA27 - KA28, PA21, KW1 - KW17, PA Islands & IV Islands, HS, ZE, IM. We will contact you if an additional delivery charge applies. Please contact us for help.

Bike Deliveries - FREE

All our bikes are fully checked and tuned and tested by our Cytech qualified mechanics and then securely packaged, ready for despatch. All you have to do is add the pedals, rotate and tighten the handlebars. Typically we can deliver your bike in 10 - 12 working days.

Deliveries to the UK mainland are FREE for bikes, and are delivered on weekdays. For a small upcharge, we can arrange for an AM or PM delivery. Once you've placed your order, one of our customer service team will be in contact to arrange a convenient day for delivery.

Saturday pre-12pm Delivery - £4.99

Saturday delivery orders must be placed by 1pm Friday and is only available on items in stock in our warehouse. Orders are prioritised through our warehouse and are delivered on Saturday pre 12pm by courier. Package must be signed for upon delivery.

We're sorry that this service is not available to Northern Ireland and some remote postcode areas; AB13 - AB14, AB30, PH8 - PH41, IV3 - IV40, IV52 - IV54, IV63, KA27 - KA28, PA21, KW1 - KW17, PA Islands & IV Islands, HS, ZE, IM.


Sunday pre-12pm Delivery - £4.99

Sunday delivery orders must be placed by 1pm Friday and is only available on items in stock in our warehouse. Orders are prioritised through our warehouse and are delivered on Sunday pre 12pm by courier. Package must be signed for upon delivery.

We're sorry that this service is not available to Northern Ireland and some remote postcode areas; AB13 - AB14, AB30, PH8 - PH41, IV3 - IV40, IV52 - IV54, IV63, KA27 - KA28, PA21, KW1 - KW17, PA Islands & IV Islands, HS, ZE, IM.


London Same Day Service - From £25

We offer a same day delivery service to any London postcode for in-stock items.

This service costs £25.00 for orders weighing less than 2Kg and £35 for orders over 2Kg in weight or volume. Orders must be placed by 1pm, Monday - Friday, excludes weekends and bank holidays.

This service will require someone to be present to provide a signature upon delivery. Please note this delivery service excludes bicycles as we need to do a Pre-Delivery Inspection which requires the bike being booked into our workshop.

We deliver to the following postcodes: EC1 - EC4, WC1 - WC2, SE1 - SE28, N1 - N22, NW1 - NW11, SW1 - SW20, E1 - E18, W1 - W14.

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European & Worldwide Delivery

We ship to a wide range of countries, using DHL. This is a fully tracked service and a signature will be required. Please add your items to the basket and proceed to the checkout where we will display the delivery cost. Please note, our dispatch time for in-stock items is 2 working days.

Delivery Information
Country Delivery Cost Minimum Spend for Free Delivery Delivery Time in Working Days (Mon - Fri)
Albania 9.99 £ N/A 3 days
Algeria 9.99 £ N/A 4 days
American Samoa 9.99 £ N/A 6 days
Andorra 9.99 £ N/A 5 days
Anguilla 9.99 £ N/A 3 days
Antigua and Barbuda 9.99 £ N/A 3 days
Argentina 15.00 £ N/A 5 days
Armenia 9.99 £ N/A 4 days
Aruba 9.99 £ N/A 6 days
Australia 16.00 AU$ 500.00 AU$ 3 days
Austria 8.00 € 75.00 € 3-4 days
Azerbaijan 9.99 £ N/A 3 days
Bahrain 15.00 £ 250.00 £ 2 days
Bangladesh 9.99 £ N/A 5 days
Barbados 9.99 £ N/A 4 days
Belarus 9.99 £ N/A 6 days
Belgium 6.00 € 75.00 € 2-3 days
Belize 9.99 £ N/A 3 days
Benin 9.99 £ N/A 3 days
Bermuda 9.99 £ N/A 5 days
Bhutan 9.99 £ N/A 3 days
Bolivia 9.99 £ N/A 6 days
Bosnia and Herzegovina 9.99 £ N/A 6 days
Botswana 9.99 £ N/A 3 days
Brazil 15.00 £ 320.00 £ 3 days
British Virgin Islands 9.99 £ N/A 3 days
Brunei 15.00 £ 350.00 £ 4 days
Bulgaria 20.00 BGN 150.00 BGN 5 days
Cambodia 25.00 £ N/A 2 days
Canada 17.00 CA$ 300.00 CA$ 2 days
Cape Verde 9.99 £ N/A 3 days
Cayman Islands 9.99 £ N/A 3 days
Chile 15.00 £ 320.00 £ 6 days
China 9.99 £ 250.00 £ 4 days
Colombia 20.00 £ 400.00 £ 3 days
Comoros 9.99 £ N/A 3 days
Cook Islands 9.99 £ N/A 3 days
Costa Rica 9.99 £ N/A 4 days
Croatia 80.00 HRK 550.00 HRK 5 days
Curacao 9.99 £ N/A 3 days
Cyprus 9.99 £ 90.00 £ 2 days
Czech Republic 280.00 CZK 2,000.00 CZK 3 days
Denmark 65.00 DKK 650.00 DKK 2 days
Djibouti 9.99 £ N/A 3 days
Dominica 9.99 £ N/A 3 days
Dominican Republic 9.99 £ N/A 3 days
Ecuador 9.99 £ N/A 6 days
Egypt 9.99 £ N/A 3 days
El Salvador 9.99 £ N/A 3 days
Eritrea 9.99 £ N/A 3 days
Estonia 9.00 € 75.00 € 5 days
Ethiopia 9.99 £ N/A 2 days
Falkland Islands (Islas Malvinas) 9.99 £ N/A 6 days
Faroe Islands 9.99 £ N/A 1 day
Fiji 9.99 £ N/A 4 days
Finland 9.00 € 75.00 € 5 days
France 6.00 € 75.00 € 2 days
French Guiana 9.99 £ N/A 3 days
French Polynesia 9.99 £ N/A 3 days
French Southern and Antarctic Islands 9.99 £ N/A 6 days
Georgia 9.99 £ N/A 4 days
Germany 5.00 € 75.00 € 4 days
Gibraltar 11.00 € 75.00 € 6 days
Greece 9.00 € 75.00 € 6 days
Greenland 9.99 £ N/A 2 day
Grenada 9.99 £ N/A 3 days
Guadeloupe 9.99 £ N/A 2 days
Guam 9.99 £ N/A 3 days
Guatemala 9.99 £ N/A 6 days
Guernsey 1.99 £ 30.00 £ 1 day
Guinea 9.99 £ N/A 2 days
Guinea-Bissau 9.99 £ N/A 3 days
Guyana 9.99 £ N/A 3 days
Haiti 9.99 £ N/A 3 days
Holy See (Vatican City) 8.00 € 75.00 € 4 days
Honduras 9.99 £ N/A 2 days
Hong Kong (SAR) 99.00 HK$ 2,500.00 HK$ 2 days
Hungary 3420.00 Ft 55,000 Ft 3 days
Iceland 9.99 £ 200.00 £ 2 days
India 9.99 £ 300.00 £ 4 days
Indonesia 15.00 £ 320.00 £ 4 days
Ireland, Republic of 8.00 € 30.00 € 2 days
Israel 120.00 ILS 2,500.00 ILS 3 days
Italy 8.00 € 75.00 € 4 days
Jamaica 9.99 £ N/A 4 days
Japan 1,400.00 YEN 40,000.00 YEN 4 days
Jersey 1.99 £ 30.00 £ 1 day
Jordan 9.99 £ N/A 4 days
Kazakhstan 25.00 £ 300.00 £ 6 days
Kenya 9.99 £ N/A 3 days
Kiribati 9.99 £ N/A 6 days
Korea, Republic. of (South) 15,000.00 KRW 300,000.00 KRW 4 days
Kuwait 15.00 £ 320.00 £ 4 days
Kyrgyzstan 9.99 £ N/A 4 days
Laos 9.99 £ N/A 2 days
Latvia 11.00 € 75.00 € 5 days
Lebanon 9.99 £ N/A 3 days
Lesotho 9.99 £ N/A 3 days
Libya 9.99 £ N/A 5 days
Liechtenstein 9.99 £ N/A 1 days
Lithuania 9.00 € 75.00 € 4 days
Luxembourg 8.00 € 75.00 € 2 days
Macau 9.99 £ N/A 4 days
Macedonia 9.99 £ N/A 1 days
Madagascar 9.99 £ N/A 3 days
Malawi 9.99 £ N/A 3 days
Malaysia 55.00 MYR 1,000.00 MYR 4 days
Maldives 9.99 £ N/A 3 days
Malta 9.99 £ 90.00 £ 1 day
Marshall Islands 9.99 £ N/A 6 days
Martinique 9.99 £ N/A 3 days
Mauritania 9.99 £ N/A 5 days
Mauritius 9.99 £ N/A 2 days
Mexico 9.99 £ 200.00 £ 3 days
Micronesia, Fed. States of 9.99 £ N/A 6 days
Moldova 9.99 £ N/A 3 days
Monaco 9.99 £ N/A 1 day
Mongolia 9.99 £ N/A 5 days
Montenegro 9.99 £ N/A 3 days
Montserrat 9.99 £ N/A 6 days
Morocco 9.99 £ N/A 3 days
Mozambique 9.99 £ N/A 6 days
Namibia 9.99 £ N/A 6 days
Nauru 9.99 £ N/A 6 days
Nepal 9.99 £ N/A 4 days
Netherlands 5.00 € 75.00 € 2 days
Netherlands Antilles 9.99 £ N/A 2 days
New Caledonia 9.99 £ N/A 6 days
New Zealand 15.00 £ 250.00 £ 4 days
Nicaragua 9.99 £ N/A 6 days
Nigeria 25.00 £ 500.00 £ 2 days
Nieu 9.99 £ N/A 6 days
Northern Mariana Islands 9.99 £ N/A 6 days
Norway 85.00 NOK 700.00 NOK 5 days
Oman 15.00 £ 400.00 £ 2 days
Pakistan 15.00 £ 320.00 £ 2 days
Palau 9.99 £ N/A 4 days
Panama 9.99 £ N/A 4 days
Papua New Guinea 9.99 £ N/A 4 days
Paraguay 9.99 £ N/A 5 days
Peru 9.99 £ N/A 5 days
Philippines 15.00 £ 250.00 £ 5 days
Poland 40.00 ZT 320.00 ZT 3 days
Portugal 9.00 € 99.00 € 4 days
Puerto Rico 40.00 £ N/A 2 days
Qatar 15.00 £ 320.00 £ 2 days
Reunion 9.99 £ N/A 3 days
Romania 50.00 RON 350.00 RON 5 days
Russia 850.00 RUB 17,500.00 RUB 6 days
Saint Kitts and Nevis 9.99 £ N/A 3 days
Saint Lucia 9.99 £ N/A 3 days
Samoa 9.99 £ N/A 4 days
San Marino 9.99 £ N/A 1 days
São Tomé and Príncipe 9.99 £ N/A 6 days
Saudi Arabia 15.00 £ 350.00 £ 4 days
Senegal 9.99 £ N/A 3 days
Serbia 18.00 £ 300.00 £ 2 days
Seychelles 9.99 £ N/A 2 days
Singapore 20.00 s$ 450.00 s$ 2 days
Slovakia 9.00 € 99.00 € 4 days
Slovenia 9.99 £ 90.00 £ 3 days
Solomon Islands 9.99 £ N/A 4 days
South Africa 15.00 £ 250.00 £ 4 days
Spain 8.00 € 75.00 € 3 days
Sri Lanka 9.99 £ N/A 2 days
Suriname 9.99 £ N/A 4 days
Swaziland 9.99 £ N/A 2 days
Sweden 100.00 SEK 750.00 SEK 4 days
Switzerland 11.50 Fr 100.00 Fr 4 days
Taiwan 9.99 £ 200.00 £ 2 days
Tajikistan 9.99 £ N/A 3 days
Tanzania 9.99 £ N/A 3 days
Thailand 9.99 £ 200.00 £ 2 days
The Bahamas 9.99 £ N/A 3 days
Tonga 9.99 £ N/A 4 days
Trinidad and Tobago 9.99 £ N/A 4 days
Tunisia 9.99 £ N/A 2 day
Turkey 9.99 £ 21.00 £ 3 days
Turkmenistan 9.99 £ N/A 4 days
Turks and Caicos Islands 9.99 £ N/A 4 days
Tuvalu 9.99 £ N/A 6 days
Ukraine 9.99 £ 200.00 £ 2 days
United Arab Emirates 49.00 AED 1,200.00 AED 2 days
United States 12.00 USD 200.00 USD 2 days
Uruguay 9.99 £ N/A 3 days
Uzbekistan 9.99 £ N/A 4 days
Vanuata 9.99 £ N/A 6 days
Venezuela 9.99 £ N/A 6 days
Vietnam 15.00 £ N/A 4 days
Virgin Islands 9.99 £ N/A 4 days
Wallis and Futuna 9.99 £ N/A 6 days
Zambia 9.99 £ N/A 3 days
Zimbabwe 9.99 £ N/A 3 days

Online Shopping

We are sure you will find ordering from our website easy but if you have any questions or encounter any problems please email us at, use our chat feature or call us on +44 (0)20 8614 9777 and choose option 1 to speak to our online sales team.

Please note: use the above email address if you want to communicate with us as we are not located at the shop!

If your email address does not match what is registered on our website, your spend will not attribute towards our loyalty scheme.

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Online Payments

UK Payment

We accept credit card payments using Data Cash, an industry leading payment solution so transactions are 100% secure. If you have a Sigma Sports account, we store your credit card number for a faster checkout experience, you only have to enter your 3 (or 4 digit) security number upon checkout.

If you have paid using a credit or debit card, payment will be authorised when you submit your order, but we won’t take the funds from your card until we’re about to prepare your order for dispatch.

We accept cards from the following companies:

American Express Maestro Mastercard Visa Visa Electron

We accept Paypal, a secure and easy method to pay for your goods. If you use this method of payment, your Paypal account with be debited upon placing your order with us. Please note we do not accept Paypal Cheque payments.



Pay with Amazon - Use your Amazon account to complete your purchase with us, it provides a fast and convenient checkout experience. Pay with Amazon is not available for Reserve and Collect orders. Your card will be billed once we invoice your order at the point of dispatch. Please note GBP payments only.


Save up to 42% off a new bike with Cycle Scheme.

To find out more, click here. The scheme is only available to UK tax payers who are paid via PAYE.

We also accept iGo Bike Gift Vouchers, Halfords Cycle 2 Work Vouchers, C2W Support, and Capital Bonds.

International Payment

We offer more than 60 different currencies and over 45 local payment methods. We even offer you the option to pre-pay any import duties avoiding you any nasty surprises or delays to your order.

A small selection of the local payment methods we offer:

We have partnered with Global-e, a third-party service acting as your seller-on-record, so you can buy and ship your Sigma Sports products. When you buy your Sigma Sports products from Global-e, you will see that your payment method is charged by **Global-e// Sigma Sports**, and the purchase is subject to Terms and Conditions and Privacy Policy (which will be clearly presented in the checkout before you place the order).

You can contact Global-e at or send them a letter to 45 Leather Lane, London, EC1N 7TJ, United Kingdom.

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eGift Voucher

How do I receive an eGift Voucher?
Once your order has been processed and we have taken payment, you will be emailed the electronic eGift Voucher code to the email address you have selected. You will not receive anything in the post for the eGift Vouchers that you order. Your order will usually be processed within 30 minutes, however, the despatch of your eGift Voucher may be delayed if your order contains additional products, you have added an order note, or your order is temporarily held for manual checking.

How do I give the eGift Voucher to the recipient?
The eGift Voucher can be delivered to your chosen recipient straight to their inbox immediately or on a specified date of your choice, or you can print out the voucher and give it to them. eGift Vouchers are valid for 24 months from the date of purchase.

I am the recipient of an eGift Voucher, how do I redeem it?
eGift Vouchers can be used to purchase any product on in-store or online. Select the item(s) you wish to order and add them to your basket. To apply your eGift Voucher you can input the code on the checkout page and select ‘apply’. Then complete the Checkout procedure as normal.

  • You don’t have to spend all of the eGift Voucher at once. We will keep track of any unused portion and you can use that later by logging into your account to place future orders.
  • eGift Vouchers are valid for 24 months from the date of purchase so make sure you remember to redeem your eGift Voucher in time.
  • eGift Vouchers are valued and issued in GBP Pounds.

I have paid for an order using an eGift Voucher. What happens if I want to return my order?
For orders which are refunded, the refund will be issued via the same payment method as used to pay for the order. Therefore if you have paid, or part-paid, for an order using a Sigma Sports eGift Voucher any refund will be issued in eGift Vouchers to the same value. 

More details on our Returns procedure

I have lost an eGift Voucher. What do I do?
If you are the recipient of a Sigma Sports eGift Voucher please ask the purchaser if they still have details of your Voucher Code. If not, please ask the purchaser to contact us at so that the eGift Voucher can be reissued. We can only reissue gift vouchers which have not been redeemed. The original expiry date will still apply. 

Can I return my eGift Voucher? 
eGift Vouchers cannot be returned or refunded, except in accordance with your statutory rights. The value of the eGift Voucher cannot be converted back to cash.


Available to UK residents only.

eGift Vouchers cannot be used to purchase other Sigma Sports gift cards/vouchers.

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Pay monthly and spread the cost of your bike or any qualifying product.

We offer 0% finance from V12 Retail Finance on qualifying full price (MSP) bikes over £334 and some qualifying products. For full finance details, please click this link.

A minimum deposit of 10% of the order value is required by either credit/debit card, Paypal or bank transfer. Minimum balance to finance is £300.

  • From £334 to £1000 we offer 6 and 12 months interest free finance. 
  • From £1000 to £2000 we offer 6, 12 and 24 months interest free finance. 
  • From £2000+ we offer 6, 12, 24, and 36 months interest free finance.

Please note: Interest free credit is offered on full price (MSP) eligible Bianchi, Cannondale, Cervelo, Focus, Rondo, Specialized, Scott and Trek products only. Some exclusions may apply.

0% Finance is not available on sale, cycle scheme or discounted models unless otherwise stated.

V12 Classic Credit is available for items discounted from MSP, interest is charged at 15.9% APR and can be spread over 12, 24 or 36 months. A minimum deposit of 10% of the order value is required by either credit or debit card.

Please Note - You must be a permanent resident of the United Kingdom and have lived in the UK for the last three years or more. Unfortunately, online finance cannot be offered to residents of Eire. In order to safeguard against fraudulent applications, we regret that we're only able to deliver goods to the home address of the applicant.

Contact us for more details.

Retail Finance

Sigma Sports is registered in England and Wales 04842265. Registered office: 37-43 High Street, Hampton Wick, Kingston Upon Thames, Surrey, KT1 4DA. Sigma Sports acts as a credit broker and only offers credit products from Secure Trust Bank PLC trading as V12 Retail Finance. Sigma Sports is authorised and regulated by the Financial Conduct Authority. Our registration number is 04842265. Credit provided subject to age and status.

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My Order Hasn't Arrived - What Should I Do?

UK Deliveries

Step 1: Firstly, check to see if you have received an email from us, confirming that your order has been sent.

If your order has been sent via Royal Mail

This applies to most smaller packages that can usually fit through your letterbox and any order value under £50. Royal Mail’s procedure for lost items and incorrect deliveries is that we must wait 2 weeks before registering an item as lost. If your package goes missing and you would like us to send you a replacement within this 2-week period, we hope you understand that to prevent fraud, we will need to charge you for your item(s) again. If your package is subsequently officially declared as lost by Royal Mail, we will, of course, refund you for all lost item(s).

If your order has been sent via courier

This applies to all paid Next Day deliveries and bicycles and bulky packages. Upon receipt of your order dispatch email, your order will have been sent on a Next Day service, our courier delivers between 9am - 6pm, Monday to Friday. In most cases, you will receive a one-hour window notification via SMS and/or email.

Step 2: If you haven’t received any emails confirming your order, then email us or give us a call on +44 (0)20 8614 9777 option 1 and one of our customer care team will be able to help you.

International Deliveries

Please check to see if you have received an email from us, confirming that your order has been sent. If you have received an email, please check the status of the order by clicking the tracking link.

If you have any questions, please use our Help Centre.

Tax Charges

All prices on our website are shown inclusive of VAT at the current rate (where appropriate, some items like helmets and books are zero rated). Customers ordering from outside the EU are able to purchase goods free of tax.

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We're happy to be able to deliver to BFPO addresses VAT-free. In order to deduct the VAT, we need you to provide a letter on headed paper from your Commanding Officer stating that you're serving overseas and are entitled to be exempt from UK VAT. Once we've received this letter we'll confirm that we're able to process your orders without VAT.

The easiest way to proceed with placing a BFPO order is to send us a scanned copy of your CO's letter to and we'll be in touch to tell you what the next steps are.

Alternatively, you can post it to:

Sigma Sports
Unit D4
Sandown Industrial Park
Mill Road
KT10 8BL
United Kingdom

Note: Please include your email address and we'll contact you as soon as possible to help you get your order placed. Please be aware that the maximum dimensions of parcels deliverable to BFPO addresses are:

Length: 45cm
Width: 35cm
Depth: 16cm
Weight: 2kg

Any items outside these dimensions cannot be processed via BFPO.


Unfortunately, we're unable to accommodate FCO orders at this time. We apologise for any inconvenience caused.

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Controlled Shipments

Some items are not able to be shipped to certain areas; pressurised containers and liquids cannot generally be shipped to overseas destinations. Some manufacturers also impose specific requirements: Trek bicycles and Focus bicycles, cannot be shipped but can be collected from our shop.

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Online Security

All transactions made on are made on our secure server. This is housed at our hosting company's offices behind a firewall for both electronic and physical security. All traffic to and from you (the user) is encrypted and is extremely unlikely to be decrypted by a third party. When operating in a secure mode, a browser will display the URL (web address) beginning "https" (the "s" stands for secure) rather than the standard "http" as well as showing some form of security symbol such as a padlock.

For the protection of our customers we continually monitor our systems and procedures to ensure that our business is fully PCI Compliant. One of the requirements for compliance is that credit card details are never transmitted insecurely. Although you can email or fax orders to us we ask that you never include your card details in them. We will only accept payment by credit card over the telephone, via our website or in person.

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You can read our Privacy Statement here.

Terms and Conditions

You can read our Terms and Conditions here. 

Pricing Statement

Whilst prices and specifications have been checked, no responsibility can be taken for errors or omissions. Sigma Sports Ltd reserve the right to alter prices and specifications without further notice.

Occasionally, an error may occur and goods may be incorrectly priced in which case we will not be obliged to supply the goods at the incorrect price or at all. If we are unable to contact you or you do not wish to continue with the order at the correct price, we will cancel your order and refund the price you have paid.

We reserve the right to cancel an order up to the point of delivery.

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Out of Stock Items

If at the time of ordering any items are out of stock we will advise you, via email or telephone of any shortfall and provide a revised despatch date. We will despatch the in-stock items by the next working day at the latest.

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Returns Policy

You can read our Returns Policy here.

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Right to Cancel

The Consumer Contracts Regulations 2013 which came into force on 13 June 2014 provide statutory backing for the good business practices which Sigma Sports already observe. The regulations allow a consumer to return any products (with the exception of custom orders) ordered by mail / phone / fax or internet from Sigma Sports Ltd within 14 working days (starting the day after delivery) for a full refund.

Please see our returns policy for guidance on method and costs of return.

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Warranty Policy

You can read about our Warranty Policy here

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We're Here to Help

Please email us at or call +44 (0)20 8614 9777 (option 1) if you have any questions. If you are in the area why not visit our shop?

Sigma Sports
37-43 High Street
Hampton Wick
Kingston upon Thames
United Kingdom


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