Price Match Policy
At Sigma Sports we’re committed to offering great service and unbeatable value for money whether you choose to buy in store, from our website or over the phone. We understand that price is important, so we have a team dedicated to regularly checking our prices against our key competitors. *If we find a competitor offering a better nationwide price for an identical product and sold with the same service conditions, and in stock, we will lower our price to match immediately. We will also match competitor promotions and loyalty schemes.
If you do find a product being sold cheaper by one of our competitors then follow the steps below to receive your Price Match discount.
How It Works
If you are shopping online please submit your price match request using the submission form 'Seen it cheaper somewhere else?' method on the product page or email our online Sales team at email@example.com with the following information:
- Web address (URL) of the product on our site that you would like to price match.
- Size and colour/flavour of the product if applicable.
- Web address (URL) of the product at a lower price on competitor's website.
If your request meets our price match conditions we will confirm this via email and you can then proceed and order the item, once the order has been placed please email back and we will adjust the price on the order.
Your card will be invoiced for the lesser amount and the funds will become available on your card again, Paypal payments will be refunded directly.
Shopping in Store
If you are shopping in store one of our team can assist you with your price match request and will verify price and availability with you on the spot.
- The competitor’s item must be identical (colour, size etc)
- The competitor’s item must be in stock at the time of the price match
- The competitor must be based in the UK and sell direct to customers so no auction or marketplace retailers
- The competitor’s price must be publicly advertised online and cannot include any membership or personal discounts
- We cannot match any multibuy type offers
- We will take into account any delivery charges that are applicable
- We reserve the right to make additional charges for installation on price matched products
- *We reserve the right to decline a price match request at our discretion
- Price Match is not available when Cyclescheme or Interest Free Credit is used as payment
- Price Match discount codes cannot be combined with any other offers
For more information call us on +44 (0)20 8614 9777 and select option 1 to speak to a member of our online sales team.
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