This is a Safety Recall Notice regarding the chain guard on Specialized Turbo Como IGH, Turbo Como SL IGH and Turbo Vado IGH e-bikes sold between 2021 and 2024.
“IGH” stands for Internal Gear Hub which includes all enviolo-equipped bikes with belt drives and Shimano gear hub equipped bikes with belt drives.
For more information on how to determine whether your bike is affected, please contact your nearest Authorized Specialized Retailer or refer to www.specialized.com/safety-recall-notices.
If Sigma Sports is your nearest Authorized Specialized Retailer we can assist you with this by emailing [email protected].
Hazard: Loose clothing may get entrapped in the drivetrain, posing a fall hazard.
Remedy: Stop riding your affected bike and return it to your nearest Authorized Specialized Retailer for a free update of the existing chain guard. Your retailer will perform this upgrade at no cost to you. For additional questions, call Specialized Rider Care at:
0330 460 9909
(9 a.m. to 4 p.m. Monday to Friday)
or online at www.specialized.com/safety-recall-notices.