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Workshop Services

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Please give us a call on 0333 006 8833 (option 2) should you wish to find out more or book a service with us.

We have fully equipped workshops and trained, experienced mechanics at our stores as well as a large workshop facility at our Esher reserve and collect location.

To book a service at our Esher location please email esherworkshop@sigmasports.com.

To book a service at our Hampton Wick store or at Esher please email hwworkshop@sigmasports.com.

To book a service at the Oakham store please email oakhamworkshop@sigmasports.com.

To book a service at our Electric Bike Store (Kingston) please email hwworkshop@sigmasports.com.


Where possible please drop your bike off 24-hours in advance of your appointment or no later than 11am on the day of your service. We kindly ask that your bike be delivered to us in a clean state. We do not offer a specific time slot to carry out the service on your bike. Should you wish to wait while you have your bike serviced please provide us with as much notice as possible. We will strive to get your bike serviced and finished before the end of that day - depending on the availability of spares. If we have to clean your bike, an additional charge of £15 per bike will apply.

You will get a phone call from the mechanic to confirm prices with you before any new parts are fitted. We will not continue with any work until we have spoken to you first, so accurate contact details are essential. Any worn/broken parts will be disposed of unless otherwise requested. Your bike must be collected within a week of it being serviced or repaired. We reserve the right to charge for storage if bikes are not collected within a reasonable time.

 
Workshop Service Gold - Disc Brakes from £252.50* Gold - Rim Brakes from £197.50* Silver - Disc Brakes from £197.50* Silver - Rim Brakes from £142.50* Bronze from £87.50*
Headset, handlebar and stem assembly checked and correctly tightened to the recommended torque setting   ✔️   ✔️ ✔️ ✔️ ✔️
Crank arms and chainrings checked and correctly tightened to the recommended torque settings   ✔️  ✔️ ✔️ ✔️ ✔️
Gears checked, tuned and re-aligned if required   ✔️   ✔️ ✔️ ✔️ ✔️
Brakes inspected and pads replaced if required. Drivetrain degrease excluding chain and cassette which is run through our parts washer   ✔️   ✔️ ✔️ ✔️ ✔️
Complete drive system removed including chainset, bottom bracket, chain, cassette, derailleurs and pedals. All cleaned and refitted or replaced if worn   ✔️ ✔️ ✔️

✔️

  
Wheels inspected and trued   ✔️  ✔️  ✔️  ✔️  
Tyres inspected for damage and wear and pressure checked   ✔️   ✔️  ✔️ ✔️   
Bicycle fully stripped down to the bare frame, cleaned and inspected for damage    ✔️   ✔️       
Wheel hubs stripped down and re-greased   ✔️  ✔️       
Headset stripped down and re-greased   ✔️   ✔️       
*Please note - Prices exclude the cost of parts.

Other Services

Apart from our standard services we can do almost anything to a bike that doesn't involve welding or brazing the frame - that's still the province of a frame builder. The services are charged at £55 an hour - and we work to the nearest 15-minutes/£13.75. Among the procedures we regularly carry out are the following:

Fitting an old groupset and wheels onto a frame
Build-up of new frame and components
Wheel build
Puncture repair
Fitting a new headset
Headset service
Swapping a cassette
Gear re-indexing
Brake re-alignment
Fitting new bottom bracket
Fitting bar tape
Fitting chain
Wheel true
Fitting a tubular tyre
Hub service

Muc-Off Chain Optimisation Service

The Muc-Off Chain Optimisation Service is designed for those looking to get the most of their bike, eke out extra seconds and smash personal bests. The two services on offer allow our highly qualified mechanics to recreate the treatments given in the pro peloton and are the same treatments used by the likes of INEOS Grenadiers and EF Education-EasyPost. This programme utilises ultrasonic tanks which work to generate the best performance from all chains, this deep cleaning method will also increase the life of chains.

There are two levels of service available:

Ludicrous AF Chain Optimisation Treatment - At £50 this is the top level of chain optimisation for time trials and race days.

Hydrodynamic 2.0 Chain Optimisation Treatment - At £25 this is the second tier of chain optimisation for everyday riding.

Wheel Building Service

Handbuilt wheels are built for a purpose. They are built around the cyclist's needs and wants and the conditions that the rider might face out on the road, pave or off-road.

All our handbuilt wheels are built in house at Sigma Sports. We carry a large variety of rims, hubs, spokes and nipples. We will happily order in preferred rims and hubs to meet any specific requirements. We can also rebuild your existing wheels.

Please use the contact form or pop into one of our shops and we will be happy to talk through your specific requirements or guide you in choosing your next handbuilt wheelset. There is a £75 building fee per wheel.

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